FAQs

Q. Do I need a doctors referral for physiotherapy?

No, Physiotherapists are primary healthcare providers which means a referral is not needed to access physiotherapy services.

Q. Do you treat ICBC and worksafe patients?

Yes, we treat ICBC, worksafe as well as Extended health and MSP covered patients. For ICBC and worksafe, a valid claim number is required and your treatment is covered by ICBC and worksafe at no additional cost.

Q.Can I bill my health insurance company for physiotherapy?

Yes, we offer direct billing for different insurance provider, be sure to bring your insurance policy information for your appointment.

Are you new patient?

If you have never visited our offices before, we ask that you complete some basic paperwork before your appointment to decrease wait-times.

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